Users on IOS devices can not log into XenApp after upgrading to Citrix Workspace app for iOS, authentication broken in 17.08
Article ID: CTX238904
Updated On:
Description
This article is intended for Citrix administrators and technical teams only.
Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.
Users on Ipad IOS devices can no longer log into XenApp after upgrading Citrix Receiver to Citrix Workspaces. The app auto updated and they can no longer login. Similar to this issue here: https://discussions.citrix.com/topic/398262-workspace-app-ios-issues-with-duo/
Resolution
Resolved in new version 18.09 of Citrix Workspace app for iOS.
Issue/Introduction
After upgrading from Citrix Receiver for iOS to Citrix Workspace app for iOS version 18.08 users could not login using to factor authentication.
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