Workspace: Personal Cloud Connectors

Workspace: Personal Cloud Connectors

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Article ID: CTX238128

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Updated On:

Description

This article provides the steps necessary to utilize connectors for Box, Dropbox, and other third-party storage apps in Citrix Workspace.

Instructions

 


Notes and Limitations

Feature Availability
  • For information on plans and features, click here .
  • Due to compliance concerns, this feature cannot be used by users utilizing:
On-Prem Customer Restrictions
  • Personal Cloud Connectors are supported for accounts utilizing Customer-Managed storage zones that are associated with Citrix-Managed storage zones.
  • This feature is not available to accounts with no association to a Citrix-Managed storage zone including on-prem or tenant setups.
Limitations
  • File uploads to Personal Cloud or SharePoint Online currently have a maximum upload size of 200 MB per file.
  • File uploads to the OneDrive for Business Connector currently has a maximum upload size of 15GB. 
  • Currently, Connectors must have a unique display name. Users will be blocked from using a connector name that is currently in use elsewhere on the account.


 

Supported Apps
 
Web AppLatest version
Mobile AppsiOS, Android, Universal Windows Platform
Desktop AppsWorkspace Desktop, Drive Mapper



Enable a Personal Cloud Connector

A Personal Cloud Connector must be enabled by an Admin user before it can be accessed. Only users with the Create and Manage Connectors permission can enable connectors on the account.

Office 365 Connectors require additional steps - see the following section of this article for more info.

Navigate to Account Settings -> File Settings -> My Connectors to view the cloud services available. Once the connection is added, only you have access to the data.

User-added image

Click the Connect button to turn on that Connector for users on your account.

Once a Connector has been enabled, you can manage Connector Access. By adding a user to the access list for a specific Connector, that user is then able to use the Connector to link their account to another data storage service. Save your access changes to continue.

NOTE: The Connector creator and the Super User Group are automatically granted access to the Connector type.

 

Environment

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Issue/Introduction

This article covers the use of Workspace connectors for Box, Dropbox, and other third-party storage apps.

Additional Information

CTX208600 - Connector Sharing
CTX208696 - ShareFile: Personal Cloud Connectors
CTX237126 - Citrix Files for Windows (Workspace)
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