Director not accessible with error: "The system is currently unavailable. Please try again later or contact your administrator."

Director not accessible with error: "The system is currently unavailable. Please try again later or contact your administrator."

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Article ID: CTX237695

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Updated On:

Description

Director not accessible with error: "The system is currently unavailable. Please try again later or contact your administrator."

Resolution

1.On the DDC,run the following commands:
asnp citrix*
Get-BrokerController.
2.Check if any DDC has missing DNS name.
3.If yes,run command:
Update-BrokerNameCache -Machines.
4.Run Get-BrokerContoller again.
5.Check whether the DNS name of the affected DDC was updated.
In case it wasn't,reboot the affected DDC.
6.Once done,director access should be successful.

Problem Cause

The DNS name of the Controller was not updated.