Error Id: XDDS:ABE05AE3 : The operation could not be completed as the database has not been configured for Citrix Trust service

Error Id: XDDS:ABE05AE3 : The operation could not be completed as the database has not been configured for Citrix Trust service

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Article ID: CTX237460

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Updated On:

Description

Getting error "All services have not been configured" as below, while trying to upgrade a site database.

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In the details, it gave the below error :

  • Error Id: XDDS:ABE05AE3 : The operation could not be completed as the database has not been configured for Citrix Trust Service
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Resolution

  1. Nullify the Connection String of Citrix Trust Service on each Controller using below commands in powershell in admin mode :
    • asnp citrix*
    • Set-TrustDBConnection -DBConnection $null
  2. Reboot the controller and ran the Automatic site upgrade again
  3. If this doesn't resolve, run the manual site upgrade and run the Upgrade Scripts generated on the SQL database in SQLCMD mode.
NOTE : It is recommended to take the full database backup and snapshot of each Delivery Controller before beginning the upgrade

Problem Cause

Citrix Trust Service was not added to the Database during the Upgrade

Additional Information

https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/upgrade-migrate/upgrade.html
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