Citrix Director: Citrix Director Page Redirects the User To Google Analytics Page
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Article ID: CTX237160
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Description
- Citrix Director's Trends/Dashboard page redirects the user to
https://www.google-analytics.com - Issue is seen with 7.15 LTSR, 7.15 LTSR CU1 and 7.15 LTSR CU2.
- In 7.15 LTSR following key is used to opt out of google analytics -
HKEY_LOCAL_MACHINE\Software\Citrix\MetaInstall
“SendExperienceMetrics”=dword:0
Expected result : No GA calls should made once disabled from registry
Actual Result : Dashboard (on director load) Google Analytics calls are being made even when the above registry key is set.
Steps To Reproduce The Issue
- Open IE and press F12 to open the developer’s console, then go to the Network tab.
- Access the Director site and log in, and you’ll immediately see a connection to google-analytics.com in the console.

Resolution
This issue will be addressed under LC9736 under future cumulative updates.
Problem Cause
This is a known issue with 7.15 LTSR CU2 and Cu1 .In 7.15 LTSR following key is used to opt out of Google Analytics -
HKEY_LOCAL_MACHINE\Software\Citrix\MetaInstall
“SendExperienceMetrics”=dword:0
Expected result : No GA calls should made once disabled from registry
Actual Result : Dashboard (on director load) and AppDashboard (on click of appdashboard) GA calls are being made even when key is disbled (PFA fiddler calls)
Issue/Introduction
Director 7.15 Or Above Director Reach out to Google Analytics despite having it disable experience-metrics-and-CEIP
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