A protocol error occurred while communicating with the authentication service
Article ID: CTX236727
Updated On:
Description
Adding Store to Receiver for Windows will fail with below mentioned error message:
Resolution
SOLUTION 1:
Remove below mentioned entry from "C:\inetpub\wwwroot\Citrix\Roaming\web.config" :
<add id="79993481-fcc1-42e2-90bc-540f0491d106" location="http ://citrix-xd.xyz.local/Citrix/Authentication/auth/v1/token"
verifyId="47e2c2ae-3a84-4168-801f-36ea94dd7d0e" />
SOLUTION 2:
Changed the Internal Beacon setting to "Use the Service URL"
This generally happens if default store that was created is removed after installing Storefront Server
Cause 2:
Misconfiguration of Storefront beacons
Remove below mentioned entry from "C:\inetpub\wwwroot\Citrix\Roaming\web.config" :
<add id="79993481-fcc1-42e2-90bc-540f0491d106" location="http ://citrix-xd.xyz.local/Citrix/Authentication/auth/v1/token"
verifyId="47e2c2ae-3a84-4168-801f-36ea94dd7d0e" />
SOLUTION 2:
Changed the Internal Beacon setting to "Use the Service URL"
Problem Cause
CAUSE 1:This generally happens if default store that was created is removed after installing Storefront Server
Cause 2:
Misconfiguration of Storefront beacons
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