Unable to access NetScaler MAS 12 using LDAP authentication with the error "User not authorised for any operation"

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Article ID: CTX236376

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Updated On:

Description

Unable to access NetScaler MAS using LDAP authentication with the error "User not authorized for any operation"

Resolution

In 12.0 sub-attribute name is required-- Added it as type 'CN' for all the LDAP policies

Problem Cause

NMAS apply user authority due to access policy, which is binded to Group.
Group info need to match with ldap user's real group.
In 12.0 sub-attribute name is required-- Added it as type 'CN' for all the LDAP policies.

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