“Upgrade in progress. This operation will take about 20 minutes. Please re-login after 20 minutes” on NetScaler SD-WAN

“Upgrade in progress. This operation will take about 20 minutes. Please re-login after 20 minutes” on NetScaler SD-WAN

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Article ID: CTX235576

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Updated On:

Description

The following message is displayed under Configuration > System Maintenance > Update Software:
“Upgrade in progress. This operation will take about 20 minutes. Please re-login after 20 minutes.”

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Resolution

Engage Technical Support to attempt to fix and recover the appliance from a SVM DB corruption issue.

Alternative, you can also reset appliance to factory default to fix this issue.

Problem Cause

Forceful power off NetScaler SD-WAN appliance causes SVM DB corruption issue.

Issue/Introduction

The following message is displayed under Configuration > System Maintenance > Update Software: “Upgrade in progress. This operation will take about 20 minutes. Please re-login after 20 minutes.”