Receiver machine randomly receives black screen when published application is launched

Receiver machine randomly receives black screen when published application is launched

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Article ID: CTX235465

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Updated On:

Description

Receiver machine randomly received black screen when published application was launched.

Resolution

Disable screen saver in VDA.

Problem Cause

Screen saver launched in the VDA user session (on VDA machine) projected into Receiver machine via seamless.

Additional Information

The blank screen was triggered by screen saver program running on the server vda session and projecting into receiver end.


550612,0,2018/04/23 17:03:17:26519,7368,2608,1,vdtwi,twi_vc.c,294,TWINewPacket,9,Information,"[TC_TWI , TT_API4 ]; CREATEP: pid = 44280 [39372], app name = #, name = %SystemRoot%\system32\scrnsave.scr, desc = Blank Screen Saver, extraflags = 0",""
550625,0,2018/04/23 17:03:17:26520,7368,2608,1,vdtwi,twi_vc.c,333,TWINewPacket,9,Information,"[TC_TWI , TT_API4 ]; CREATEW_V2: pid = 44280, hostID = 1310892, window name = [Blank Screen Saver], window group ID = []",""
550630,0,2018/04/23 17:03:17:26521,7368,2608,1,vdtwi,twi_win.c,851,TWICreateNewWindow,12,EntryExit,"TWICreateNewWindow(pContext:0x82678B0, w_hostid:0x1400ac, windowName:Blank Screen Saver, w_pos:<0,0,1920,1080>, exWinStyle:0x88, client_rect:<0,0,1920,1080>, WinStyle:0x94000000, HostOwner:0, ExtraFlags:0x0, fIsAMenuFlag:FALSE)",""
550636,0,2018/04/23 17:03:17:26522,7368,2608,1,win32,twi_winn.c,1595,TWI_CreatePlatformWindow,12,EntryExit,"TWI_CreatePlatformWindow: [ pContext=0x82678B0, w_hostid=0x001400AC, HostOwner=0x00000000, windowName=""Blank Screen Saver"", exWinStyle=0x00000088, WinStyle=0x94000000, new_win=0x1AD48750, pw_pos=0x4A6EF90 ]",""
551041,0,2018/04/23 17:03:17:27925,7368,2608,1,win32,twi_winn.c,1924,TWI_CreatePlatformWindow,9,Information,"twi_winn.c::TWI_CreatePlatformWindow()@Ln_1924 Successfully created seamless window[0x25028E]; setting window title to ""Blank Screen Saver - \\Remote""",""
551044,0,2018/04/23 17:03:17:27927,7368,2608,1,win32,twi_winn.c,2033,TWI_PlaceSeamlessWindow,12,EntryExit,"TWI_PlaceSeamlessWindow: 0x25028E [ hWindowForeground=0x40506, HWID=0x1400AC, g_fSessionLogonFocusSupression=FALSE, Title=""Blank Screen Saver"" ]",""
551461,0,2018/04/23 17:03:17:29065,7368,2608,1,win32,twi_cb.c,2369,SeamlessWndProc,9,Information,"SeamlessWndProc: 0x25028E WM_PAINT: hostID:0x1400ac, name:Blank Screen Saver, update rectangle <0,0,1920,1080>",""
551475,0,2018/04/23 17:03:17:29069,7368,2608,1,TaskbarGrpWin7,TaskbarGrouperWin7.cpp,44,Citrix::TaskbarGrouping::CTaskbarGrouperWin7::AddWindow,12,EntryExit,"[Citrix::TaskbarGrouping::CTaskbarGrouperWin7::AddWindow]: Adding window [HWND: 0x737953250025028E, mod path: (temRoot%\system32\scrnsave.scr), filedesc: (Blank Screen Saver), groupID: ()]",""
551511,0,2018/04/23 17:03:17:29122,7368,2608,1,vdtwi,twi_win.c,2177,TWISetForegroundWindow,9,Information,"TWISetForegroundWindow: processing window title: ""Blank Screen Saver"" [ HWID=0x1400AC ]",""
554022,0,2018/04/23 17:03:17:51244,7368,2608,1,vdtwi,twi_win.c,2035,TWIDeleteWindow,9,Information,"TWIDeleteWindow: window[0x25028E, ""Blank Screen Saver""]",""
 
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