Radius authentication failure with an Error code 4020
Article ID: CTX235331
Updated On:
Description
- In aaad.debug logs, Radius Authentication fails with an Error code 4020 and logs as "Skipping Radius server does not support Authentication functionality"
- if below logs are seen:
Resolution
Solution: One of the possible solutions to try to check the Authentication check box in the Radius Server configuration.
Steps to check it:
Steps to check it:
- Navigate to Authentication > Radius > Radius Server
- Open the Radius server configuration and scroll DOWN to the bottom.
- If the Authentication is unchecked. Radius server communication will not even initiated.
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