Upgrade to 7.15 LTSR CU updates on Storefront server fails with error 0x000003E5
Article ID: CTX235159
Updated On:
Description
Upgrading from Xenapp 7.15 LTSR CU1 to CU2 is failing for Storefront servers with this message: "Error Id: XDMI:95464884 Exception: Citrix.MetaInstaller.Exceptions.MetaInstallerException 'CitrixStoreFront-x64.exe' component failed to install with error 0x000003E5. at Citrix.MetaInstaller.Server.Components.StoreFrontComponent.Install(InstallationContext context) at Citrix.MetaInstaller.InstallationManager.InstallComponent(IInstallableComponent component, InstallationContext installContext)
Resolution
Stop Citrix Telemetry Service and perform upgrade again.
Problem Cause
Citrix Telemetry Service was causing the UpgradeIssue/Introduction
Upgrade to 7.15 LTSR CU updates on Storefront server fails with error 0x000003E5
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