SF3.8 | Default domain service not running on 2012 R2 StoreFront server

SF3.8 | Default domain service not running on 2012 R2 StoreFront server

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Article ID: CTX234779

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Updated On:

Description

Default domain services not running on 2012 R2 StoreFront servers
Users are unable to connect to StoreFront
 

Resolution

There were few issues with the Netlogon service on the DC.
Netlogon service was restarted on the Domain controller and things started to work fine. DC was giving expected response to the search request made by StoreFront Server

Problem Cause

DC was not giving relevant attributes to the SF and was giving following response to the ldap search made by StoreFront Server.

We collected network trace while restarting the service from StoreFront Server.

In the Network trace we saw below error:

ErrorMessage: 00000070: LdapErr: DSID-0C041666, comment: A jet error was encountered, data fffffbbc, v1db1.

Issue was due to invalid response from DC.