Netscaler reporting not displaying the current data for LB statistics
Article ID: CTX234625
Updated On:
Description
> When we try to generate the custom report from the GUI for LB statistics, graph doesn't display the latest value
> If report is exported in Excel, it will display the values as 0
> The following directory /var/log/db will show if the DB is updated recently or not
Resolution
> If the DB is not updated then restart the aggregator process through following CLI commands
> Disable reporting
> Enable Reporting
This will restart the aggregator process. Once this process is restarted , we can see DB getting updated under /var/log/db directory and latest report will show after 5 minutes
> Disable reporting
> Enable Reporting
This will restart the aggregator process. Once this process is restarted , we can see DB getting updated under /var/log/db directory and latest report will show after 5 minutes
Problem Cause
> Issues with the Netscaler reporting DB
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