Kernel panic error is seen when trying to deploy the OVA file for XenMobile Server on VMware

Kernel panic error is seen when trying to deploy the OVA file for XenMobile Server on VMware

book

Article ID: CTX234406

calendar_today

Updated On:

Description

You receive an error similar to the following one when trying to deploy the OVA file for XenMobile Server installation on to VMware:

VFS: Cannot open root device "sda3" or unknown-block(0,0): error -6
Please append a correct "root=" boot option: here are the available partitions:
Kernel panic - not syncing: VFS: Unable to mount root fs on unknown-block(0,0)

Environment

Citrix is not responsible for and does not endorse or accept any responsibility for the contents or your use of these third party Web sites. Citrix is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Citrix of the linked Web site. It is your responsibility to take precautions to ensure that whatever Web site you use is free of viruses or other harmful items.

Resolution

1.    Using the OVF tool provided by VMware, extract the OVA file downloaded from citrix.com. Get the OVF tool from VMware’s page (https://my.vmware.com/group/vmware/details?downloadGroup=OVFTOOL410&productId=491 ).
2.    Of the three files extracted, upload the .vmdk file to your data store.
3.    Convert the vmdk file to suit your storage and server setup; use vmkfstools for this with a choice between [zeroedthick|eagerzeroedthick|thin]:

vmkfstools -i opt.vmdk newopt.vmdk -d thin
Destination disk format: VMFS thin-provisioned
Cloning disk 'opt.vmdk'...
Clone: 100% done.
 
4.    Create a new virtual machine. 
a.    Name the virtual machine and select ESX/ESXi 4.x virtual machine as the compatibility option.
b.    For the Guest OS family, select Linux.
c*.    For the Guest OS version, select Other 2.6.x Linux (64-bit).
d.    For data store, select Default.
e.    During customization, remove the default hard disk, USB controller, and CD/DVD drive.
f.    Under Network, as the adapter type, select VMXNET3.
g.    On ESXi, if your disks are local, select SCSI Controller and LSI Logic Parallel. If you’re using a shared disk, select VMware Paravirtual.
h.    Click Next to finish VM creation.
5.    Navigate to your data store and copy the .vmdk file you uploaded earlier. Copy it into the VM directory you created for XenMobile.
6.    From the ESXi web interface, select the VM and edit the settings for Virtual Hardware.
7.    Locate Existing Hard Disk in the menu use this menu to attach the disk.

8.    Select the .vmdk file copied earlier and attach it to the VM.
9.    Locate Firmware on the VM Options menu and change from 'UEFI' to 'BIOS', if required for your server.

10.    Click Save.
11.    Power on your VM.

 
*4c: If problems still persist, go back to step 4c and change to Other Linux (32-bit)

Problem Cause

The default disk and operating system settings inside of the OVA file are not being automatically changed to suitable settings for the specific hypervisor being installed on to. This requires that appropriate changes be manually made instead.