Unable to open PVS Console after upgrade to 7.17

Unable to open PVS Console after upgrade to 7.17

book

Article ID: CTX234351

calendar_today

Updated On:

Description

Unable to open PVS Console after upgrade to PVS 7.17 with error

An unhandled exception occurred and the application will exit. Please report the information below. Press Ctrl-C to copy the data to the clipboard.
Method not found: '!!0[] System.Array.Empty()'.
Stack Trace:
at ADSupport.PublicFunctions.GetOneTimeADInfo() at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart()

User-added image
 

Resolution

  1. Install Microsoft .Net Framework 4.6.1 on the PVS Servers
  2. Reboot the PVS servers
  3. Open the Console again. 

Problem Cause

The PVS Servers are missing the appropriate .Net Framework version.