XenApp7.15-Start menu is blank in ICA session, no icons are visible
Article ID: CTX233567
Updated On:
Resolution
1) Add below mentioned files to Exclusion List of File Synchronization:
a) AppData\Local\Microsoft\Windows\appsFolder.itemdata-ms
b) AppData\Local\Microsoft\Windows\appsFolder.itemdata-ms.bak
2) Push below mentioned Registry entry via user policy
Path:HKCU\Software\Microsoft\Windows\CurrentVersion\ImmersiveShell\StateStore\
DWORD: ResetCache
Value: 1
a) AppData\Local\Microsoft\Windows\appsFolder.itemdata-ms
b) AppData\Local\Microsoft\Windows\appsFolder.itemdata-ms.bak
2) Push below mentioned Registry entry via user policy
Path:HKCU\Software\Microsoft\Windows\CurrentVersion\ImmersiveShell\StateStore\
DWORD: ResetCache
Value: 1
Problem Cause
Microsoft has changed some of the profile and stored it under HKLM, which is causing compatibility issueIssue/Introduction
Start menu will work fine on first logon. Second logon onward issue will start happening
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