Citrix Director shows "n/a" for Redirected folder

Citrix Director shows "n/a" for Redirected folder

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Article ID: CTX233514

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Updated On:

Description

Director shows "n/a" for Redirected folder for many (but not all) users.
This is a XenApp farm version 7.15 of the VDA and using UPM.

Resolution

This is a known issue in 7.15 VDA.
Refer to https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/whats-new/cumulative-update-2/fixed-issues.html 
 

Problem Cause

This is a known issue with 7.15 VDA - LC6942

Additional Information

https://www.citrix.com/downloads/xenapp-and-xendesktop/product-software/xenapp-and-xendesktop-716.html