Linux VDA Registration Fails "DomainRealmMap.GetRealmForFqdn: Unable to determine realm from Configuration"

Linux VDA Registration Fails "DomainRealmMap.GetRealmForFqdn: Unable to determine realm from Configuration"

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Article ID: CTX233427

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Description

Error messages in vda.log: 
- DomainRealmMap.GetRealmForFqdn: Unable to determine realm from Configuration
- Citrix Desktop Service fails to start. Exception 'Agent Util error: Failed to derive realm from FQDN:' of type ''class com.citrix.cds.common.AgentUtils$AgentUtilsException'


Environment:
LVDA version: 7.14 and above
XD: 7.14 and above

Note: If problem behavior is very much similar, this solution would work for all Linux VDA 7.x versions.

Resolution

- Run "hostname -f" command and it should return FQDN of VDA, for example:
linuxvda.example.com

- If above command returns only short name e.g. "linuxvda", modify /etc/hosts file.
10.x.x.6 linuxvda.example.com linuxvda

 

Problem Cause

CTXVDA fails to determine FQDN of Linux VDA.

Issue/Introduction

Linux VDA fails to register with DDC after successful AD authentication

Additional Information

https://www.citrix.com/blogs/2015/10/21/troubleshooting-linux-vda-registration-issues/