Error: "Remote license server is not compatible" after upgrading to XMS 10.8.23

Error: "Remote license server is not compatible" after upgrading to XMS 10.8.23

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Article ID: CTX233392

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Updated On:

Description

After upgrading the server to XenMobile server to 10.8.23 Unable to access remote licenses

Resolution

Upgraded License server to the latest 11.x version.

You can verify the latest licensing version available from : https://www.citrix.com/downloads/licensing/

Problem Cause

License server version isn't compatible with XMS 10.8

Issue/Introduction

This article summarizes the steps to follow if you receive the error "Remote license server is not compatible" on the XenMobile GUI or web console

Additional Information

How to upgrade to License server to 11.x version https://support.citrix.com/article/CTX133277