XenDesktop 7.15 - After Update the Citrix Receiver hangs and can not connect." Connection interrupted"
Article ID: CTX232875
Updated On:
Description
This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information
After the update, the Citrix Receiver hangs and can not connect. Connection interrupted.
Resolution
Create that key on the VDA Set:
- HKLM\SOFTWARE\Citrix\Portica
- DWORD: CleanupSessionListenersCancelDelay
- Value 1000
Problem Cause
When the user logged off, it was trying to reconnect to itself.
Issue/Introduction
After the update, the Citrix Receiver hangs and can not connect. Connection interrupted.
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