GEO Mapping Issues on NetScaler MAS

GEO Mapping Issues on NetScaler MAS

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Article ID: CTX232544

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Updated On:

Description

GEO mapping issues on Citrix ADM.

Resolution

Complete the following steps to resolve this issue:

Note: Starting with Citrix ADM 12.1.x. The ADM uses a built in GEOIP Database and a 3rd party database can no longer by uploaded. This is the same built in GEOIP Database that the Citrix ADC uses. 

  1. Download Geo database files from http://dev.maxmind.com/geoip/legacy/geolite/

  2. Upload it to System > Advanced Settings > Geo Database files.
    This step is necessary as we do not support accessing Geo information over the wire.

  3. If you want to add Private IP blocks you can do that by going to Infrastructure > Data Centers > Private IP Block.

  4. Also ensure to select Enable Geo Data collection for Web and HDX Insight during enabling Insight on NetScaler through MAS.



    5. Make sure the client device accessing the ADM Management GUI  is able to access Internet as it loads the World Globe from the Internet. 

Issue/Introduction

GEO mapping issues on NetScaler MAS.

Additional Information

Citrix Documentation - Configuring Geo Locations for Security Insight Reports
Citrix Documentation - How to Configure Sites for Geomaps in NetScaler MAS

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