This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.


Receiver For Windows - 4.10.1 -  Published application stops immediately after it is launched.

Complete the following steps to resolve this issue:

1. On your workstation, make the following registry changes:

   • (For 64 bit): HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Citrix\ICA Client\Engine\Configuration\Advanced\Modules\GfxRender\UseD3DHybrid to value 0

   • (For 32 bit OS): HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\ICA Client\Engine\Configuration\Advanced\Modules\GfxRender)

2. The registry value "UseD3DHybrid" should be of the value DWORD.

3. Restart the workstation

Problem Cause

Graphic rendering fails with NVIDIA GeForce GTX due to the introduction of D3D11 usage.