How to suppress Citrix Receiver credentials prompt

How to suppress Citrix Receiver credentials prompt

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Article ID: CTX232184

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Updated On:

Description

This article describes how to suppress the Username\Password prompt in Citrix Receiver for Windows.

Note: This article is applicable for Receiver for Windows 4.4.1000 and later.

User-added image

Credential prompt (as shown in the preceding screen shot) will be displayed when a store has been configured at the Add Account page of Receiver.


Instructions

Configure the following registry on the client machine where the issue is seen - 

64-bit Windows Location: HKLM\Software\Wow6432Node\Citrix\Dazzle 
Name: RefreshMs 
Type: REG_SZ 
Value: 3600000 

Name: InitialRefreshMinMs 
Type: REG_SZ 
Value: 1

Name: InitialRefreshMaxMs 
Type: REG_SZ 
Value: 1

32-bit Windows Location: HKLM\Software\Citrix\Dazzle 
Name: RefreshMs 
Type: REG_SZ 
Value: 3600000 


Name: InitialRefreshMinMs 
Type: REG_SZ 
Value: 1

Name: InitialRefreshMaxMs 
Type: REG_SZ 
Value: 1

Environment

Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.

Additional Information

To suppress Receiver add account prompt - https://support.citrix.com/article/CTX135438