Default printer not auto-created on VDIs with WEM agent installed.

Default printer not auto-created on VDIs with WEM agent installed.

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Article ID: CTX231990

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Updated On:

Description

When configuring client printers auto-creation with Default printer policy enabled from XenDesktop Studio console, the default printer is not created in ICA session launched on machines with WEM agent installed.

Resolution

Disable the setting "Process print settings" in the WEM admin console under Advanced Settings > Configuration > Main Configuration

Problem Cause

Conflict with WEM setting "Process print settings" since printing was being managed from XenDesktop policies.