French Canadian special accent characters not displaying correctly when accessing a Windows 7 VDA from a Mac client device with Receiver for OSX 12.4.

On a Mac with a French Canadian keyboard, the circumflex character (^) is not mapped as expected with Receiver Mac version 12 connecting to a Windows 7 VDA. - keyboard layout is "Francais Canadien" on the Mac as well as the VDA image - French characters with French Canadian Keyboard are not mapped properly in the session.

When you enter the (^) character the preceding character is erased and then writes the ^ instead (ex. fête becomes ^ête). -Similar issue with `à" etc... -Issue is happening while using Jabber ,IE, Chrome -Using Word or notepad you do not see any issues.

Keyboard issue with French Canadian keyboard resolved in Citrix Receiver for Mac 12.7.

Problem Cause

Issue with keyboard mapping