Warning: "Grace license is issued for the site" on NetScaler SD-WAN 10.0

Warning: "Grace license is issued for the site" on NetScaler SD-WAN 10.0

book

Article ID: CTX231469

calendar_today

Updated On:

Description

A warning appears on the NetScaler SD-WAN 10.0 appliance that says: "Grace license is issued for the Site":

Grace license

Resolution

Obtain licenses from Citrix license portal and install it on MCN.If the license is installed, check connectivity between client and MCN.

Access the local logs CBVW_license_daemon.log for details as to why a grace license was issued:

  • Navigate to Configuration > Application Settings > Log Options.
  • Under View Lof File, select CBVW_license_daemon.log from the Filename menu and click View Log:

Access license logs


CBVW_license_daemon.log

Problem Cause

NetScaler SD-WAN 10.0 includes a new centralized licensing feature to accomodate large scale deployments. New sites or license changes must generate their license through the MCN. The MCN hands down licenses to client nodes through their RCN using the control data path. If for whatever reasonĀ (e.g. when real license expires, connectivity is broken, user removes license, system boots up first time with no license etc) the client is unable to obtain a license from the MCN, it will be issued with a Grace License. This provides a grace period of 45 days.

The Grace License bandwidth will be the license rate selected in site configuration.

Issue/Introduction

A warning appears on the NetScaler SD-WAN 10.0 appliance that says: "Grace license is issued for the Site":