Director Does not Show NetScaler MAS Data, Network Tab Shows "Page Not Fonud"
Article ID: CTX231387
Updated On:
Description
NetScaler MAS data cannot be showed in director network tab --page was not found.
Resolution
To resolve this issue, upgrade Director to 7.11 or later.
Problem Cause
As stated in https://docs.citrix.com/en-us/netscaler-mas/11-1/integrating-netscaler-mas-with-drector.html, director version must be 7.11 or later when migrating director to the NetScaler MAS virtual appliance.Issue/Introduction
NetScaler MAS data cannot be showed in director network tab --page was not found.
Additional Information
Citrix ADM version 12.1 build 49.37 and above has self-service diagnostics for Analytics which is used to identify the license and configuration issues on the managed instances which could lead to no data being captured. The self-service diagnostics helps you to identify and troubleshoot the issues faster. For more information refer to Citrix Documentation - Self-service diagnostics for Analytics.
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