VDA servers unexpectedly rebooted with bugcheck for wdica.sys and ctxfx.exe

VDA servers unexpectedly rebooted with bugcheck for wdica.sys and ctxfx.exe

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Article ID: CTX231280

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Updated On:

Description

An unexpected reboot of XenDesktop servers due to bugcheck wdica.sys file, ctxfx.exe process etc. These are recently built servers with 7.8 XenDesktop.

Resolution

The fix for this is included in VDA version 7.12.  Upgrade VDA to 7.12 to resolve this issue.


Problem Cause

Known issue:

VDAs can experience a fatal exception on wdica.sys, displaying a blue screen.

[#LC5938]