Error "Valid Delivery Controller services were not found at the specified location. Reason: Database Stopped"

Error "Valid Delivery Controller services were not found at the specified location. Reason: Database Stopped"

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Article ID: CTX231253

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Description

Delivery Controller 1 Error Id: XDDS:AC4EA2B8 Exception: Citrix.Console.DeliveryCenter.UI.Dialogs.CcsFailedException Valid Delivery Controller services were not found at the specified location. Reason: Database Stopped at Citrix.Console.DeliveryCenter.UI.Dialogs.CcsValidator.ValidateCcsState(ServiceInstanceState serviceInstanceState, String ccsLocation) at Citrix.Console.DeliveryCenter.UI.Dialogs.CcsValidator.ValidateCcs(String ccsLocation) at Citrix.Console.DeliveryCenter.UI.ViewModel.DesktopStudioViewModel.ConnectToSite(String ccsLocation, Boolean safeForDispatcher, IProgressReporter progressReporter) Delivery Controller 2 Error Id: XDDS:66EC62A6 Exception: Citrix.Console.DeliveryCenter.UI.Dialogs.CcsFailedException Valid Delivery Controller services were not found at the specified location. Reason: Database Pending failure at Citrix.Console.DeliveryCenter.UI.Dialogs.CcsValidator.ValidateCcsState(ServiceInstanceState serviceInstanceState, String ccsLocation) at Citrix.Console.DeliveryCenter.UI.Dialogs.CcsValidator.ValidateCcs(String ccsLocation) at Citrix.Console.DeliveryCenter.UI.ViewModel.DesktopStudioViewModel.ConnectToSite(String ccsLocation, Boolean safeForDispatcher, IProgressReporter progressReporter) at Citrix.Console.Common.OperationTimer.TimeBlock(Action operation) at Citrix.Console.CommonControls.ProgressDisplay.GenericProgressOperationWithFeedBack.PerformOperationInternal() at Citrix.Console.CommonControls.ProgressDisplay.ProgressWindowOperation.PerformOperation() at Citrix.Console.CommonControls.ProgressDisplay.ProgressWindowViewModel.PerformAction(Action operationComplete)


Instructions

This issue happens because of database connectivity issue.
There are similar issues seen in past due to high memory and CPU in the database server along with the disk issues.
Similar issues have been reported in case of SQL failover/mirroring failed, try to fetch information from of the table you may get similar error:

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Restart the SQL Server service or the SQL Server showing this error and it might fix the issue.

Issue/Introduction

Citrix studio showing error "Valid Delivery Controller services were not found at the specified location. Reason: Database Stopped"