Upload Failed due to an Internal Error - When Upgrade SD-WAN Center 9.0.0
Article ID: CTX230792
Updated On:
Description
When a customer attempts to upgrade their SD-WAN Center from 9.0.0 to versions 9.1.0 or above, they face the below error message in the GUI:
Customer can also see the below error message in their browsers:
Warning: POST Content-Length of 76632859 bytes exceeds the limit of 62914560 bytes in Unknown on line 0, referrer: https://host.company.com/Nms/edit?rdx=true&view=sw_upgrade
Resolution
Upgrade from 9.0.0 to any versions above 9.1.0 is unsupported.
Customers will need to first upgrade to 9.0.1-1000
This is under the 9.1.0 section of SD-WAN Center:
https://www.citrix.com/downloads/netscaler-sd-wan/netscaler-sd-wan-standard-enterprise-edition/cloudbridge-virtual-wan-management-console-release-910.html
Once SD-WAN Center is upgraded to this version, they will be able to upgrade the appliance to 9.3.0 and other builds.
Customers will need to first upgrade to 9.0.1-1000
Customers will need to first upgrade to 9.0.1-1000
This is under the 9.1.0 section of SD-WAN Center:
https://www.citrix.com/downloads/netscaler-sd-wan/netscaler-sd-wan-standard-enterprise-edition/cloudbridge-virtual-wan-management-console-release-910.html
Once SD-WAN Center is upgraded to this version, they will be able to upgrade the appliance to 9.3.0 and other builds.
Problem Cause
Upgrade from 9.0.0 to any versions above 9.1.0 is unsupported.Customers will need to first upgrade to 9.0.1-1000
Issue/Introduction
If a customer is running an early version of SD-WAN Center 9.0.0, they may run into issues trying to upgrade it to more recent builds
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