Receiver 4.10 getting error, "Citrix Shell Support has stopped working"
book
Article ID: CTX230572
calendar_today
Updated On:
Description
Using Citrix receiver 4.10 and connecting to Windows 10 VDI causes a message to appear inside the VDI "Citrix Shell Support has stopped working".
Resolution
Installing VDA 7.16 resolves the issue.
Changing the device mode from automatic to the specific camera would temporarily prevent the error.
Problem Cause
Camera device mode issue on Receiver 4.10 with VDA 7.14.
Issue/Introduction
Receiver 4.10 getting, "Citrix Shell Support has stopped working" error.
Was this article helpful?
thumb_up
Yes
thumb_down
No