This article provide steps to upgrade NetScaler SD-WAN WANOP appliance from 7.x to 9.3.x version.

Instructions

NetScaler SD-WAN WANOP can be directly upgraded from from 7.x to 9.3.x version using the .upg file.

1. Download SD-WAN WANOP from Citrix downloads.

2. Log on to the appliance and navigate​ to Configuration > Maintenance > Update software.

   

3. Click Browse > select Local > select appropriate upgrade bundle (ns-sdw-wo-xx.xx.xx.upg) file, click OK.

   

4. When a message announces that the upload was successful, click Install.
   The appliance performs the upgrade, which takes about half an hour. It displays a series of status messages, starting with “Preparing to upgrade” and ending with “Upgrade completed Successfully.”

5. Click OK to display the updated user interface. Clear your browser cache to ensure successful operation.

Troubleshooting

1. If there is no Update Software link present, then you are using an earlier version of the management service. Update the management service to release 7.4, and then run the update process.

2. If the graphical user interface seems dysfunctional after the update, clear your browser cache. You might also need to wait for all features to initialize.

3. The update process is a post-provisioning process. It does not function properly on a new system or after a factory reset if you run it before running the Configuration Wizard.

4. The update process can fail for a variety of reasons, including a corrupted or truncated update file, an appliance using versions that are not in its supported range, and other issues. If the update process fails, it displays an error message.

5. If you need to run the update process again, you must upload the update file again.