How to Run Packet Capture on NetScaler SD-WAN WANOP

How to Run Packet Capture on NetScaler SD-WAN WANOP

book

Article ID: CTX229784

calendar_today

Updated On:

Description

This article describes how to run packet capture on NetScaler SD-WAN WANOP.


Instructions

From Appliance GUI, Configuration > Diagnostics > Tracing

User-added image

a)  Depending of the issue select either:
o    Packet Headers Only (Trace.txt)
o    Packet Headers and Payload (PCAPS)
NOTE: Do not select “Packet Capture Off”
b)  Select the module that needs to be troubleshot:
o   ICA   o MAPI   o CIFS   o NTLM   o HTTP   o WebSocket    o QoS    o AppFlow
c)  Under Deployment select "Deployment Specific (i.e. WCCP, HA, Group Mode, Client)" (if needed).
d)  Under System select "System Specific (i.e SNMP, License, Adapter, System)" (if needed).
e)  Under Action click on "Start Tracing".
f)  "Stop tracing" to allow trace packaging to be completed.
 
User-added image
 
g) To retrieve the trace file just captured click on "Retrieve File"
 

Issue/Introduction

This article describes how to run packet capture on NetScaler SD-WAN WANOP.