PVS7.15 - PVS configuration wizard "hangs" when configuring new farm

PVS7.15 - PVS configuration wizard "hangs" when configuring new farm

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Article ID: CTX229670

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Description

The PVS configuration wizard "hangs" when configuring new farm.
This happens in case you have multiple domains.

Resolution

To prevent long delays when accessing unreachable domains, a domain blacklist file needs to be created. This prevents the blacklisted domains from being added to the list of available domains. It also prevents groups belonging to the unreachable domains from being accessed. As such, adding unreachable domains to the blacklist should decrease the time it takes to run the configuration wizard as well.

We need to manually create the file:

The blacklist is a JSON format file called "%ProgramData\Citrix\Provisioning Services\blacklist.json". For example:

{

    "Domains":

    [

        "sub.xs.local",

        "sb.xs.local"

    ]

}

where the two domains sub.xs.local and sb.xs.local will be excluded from domain and group enumeration. After the file is updated, you must restart the SoapServer and any running consoles in order to load the updated values.

Problem Cause

Unreachable domains in a multiple domain infrastructure.