Error while creating WEM database: "Database creation error!"

Error while creating WEM database: "Database creation error!"

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Article ID: CTX228982

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Description

Database Creation Wizard produces the following error while creating a new WEM database: "Database creation error!".

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The Citrix WEM Database Management Utility Debug log file located in "C:\Program Files (x86)\Norskale\Norskale Infrastructure Services" reports the following error when attempting to create the database:

Exception -> CreateVuemdb.Run(): SqlDatabaseHelper..() connection Error: 1803| CREATE DATABASE statement failed. The primary file must be at least 100 MB to accommodate a copy of the model database.

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Resolution

1. Open Microsoft SQL Server Management Studio.
2. Under Databases > System Databases, right-click on the Model database and open Properties.
3. Go to the 'Files' page and change the 'Initial Size (MB)' field to 3 for the PRIMARY database file.
4. Click OK.

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Problem Cause

The Model database on SQL Server Management Studio was configured with an Initial Size of 100 MB for the PRIMARY file and not with the default value of 3 MB.
 

Additional Information

https://support.symantec.com/en_US/article.TECH226883.html
http://redbrickdata.com/sql-server-best-practices-using-the-model-database/