Unable to import App Layering OS Layer to ELM from vSphere
Article ID: CTX228486
Updated On:
Description
After creating a vSphere connector and selected the host and VM to import into the Enterprise Layer Manager (ELM) as an OS layer, the operation will timeout within a few minutes.
vSphere shows an exporting task stuck at 0% before timing out.
Resolution
The ELM needs to talk to all hosts directly, over port 443. This can be tested by using telnet over ports 443 from the ELM to the IP of all hosts.
Problem Cause
The ELM and the hosts cannot have a firewall blocking their communication over port 443 for the export to succeed.Additional Information
Citrix Product Documentation - Firewall ports
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