PVS XDSW, Error: "(vsan) cannot complete file creation operation"

PVS XDSW, Error: "(vsan) cannot complete file creation operation"

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Article ID: CTX228215

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Updated On:

Description

Symptoms:

  • PVS console returns the error "(vsan) cannot complete file creation operation".
  • CDF traces show exception "CreateWriteCacheDisk failed to CreateBlankVHD : Citrix.Xip.XipException: A general system error occurred: PBM error occurred during PreProcessReconfigureSpec: pbm.fault.PBMFault;Error when trying to run pre-provision validation" during ESX task ReconfigVM

Error Conditions:
  • PVS targets deployed through the XenDesktop Setup Wizard utilizing BDM partition.
  • VMWare VSAN 6.0 or higher is in use as the storage configuration for the host.

Resolution

Citrix is aware of this limitation with PVS and VMware VSAN storage and is currently investigating the issue. Presently, if VSAN storage is in use, the workaround is to utilize a boot method other than BDM partition for PVS targets.

Issue/Introduction

Attempts to create PVS targets utilizing BDM partition through the XDSW will fail when integrating with VSAN storage.