Unable to Update Machine Catalog after Installing WEM Agent on Master VM
Article ID: CTX228003
Updated On:
Description
After installing the WEM agent onto the master VDA image, the image updating process fails repeatedly using MCS, with the following error:
Error: Image Preparation did not complete. Status "Not Set"
Error ID: ImagePreparationFinalizationfailed
The same error is seen using WEM agent 4.3 and 4.2. If WEM agent is uninstalled from the master VDA image, the updating process completes successfully.
Resolution
This issue is resolved in XD 7.14 and up.
UpdateVMImageWizard fails because PrepareMSMQ is trying to stop service MSMQ (message Queuing), which is not 'running'
Problem Cause
Workspace Environment Management 4.3UpdateVMImageWizard fails because PrepareMSMQ is trying to stop service MSMQ (message Queuing), which is not 'running'
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