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Article ID: CTX227880
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Description
The HDX media engine crashes when disconnecting or logging off from a session.
Here is how to reproduce the issue:
- Start a published desktop from a ThinClient (dual screen).
- Within the published Desktop, launch another desktop.
- Put this desktop on the second screen.
- Logoff or disconnect > error appears. This issue only appears when the second desktop is on the second screen.
- If the desktop is on the primary screen, the issue does not appear.
Resolution
Fixed with Receiver 4.9 (LC8354). Upgrade to the latest version of the Receiver.
Issue/Introduction
The HDX media engine crashes when disconnecting or logging off from a session.