Secure App's access on Android devices Hung with the Screen "please wait"

Secure App's access on Android devices Hung with the Screen "please wait"

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Article ID: CTX227861

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Updated On:

Description

End user accesses Secure App's on Android device which flips to SecureHub for authentication and will get stuck on the screen 'Please wait' and circle keep on spinning endlessly.

Screenshot Below for reference:
User-added image

Resolution

This issue is addressed in next release of SecureHub, expected release of fix is currently 10.7.5.