• In Director Search box, after selecting "User", customer inputs username, no relevant record show up, when selecting "Machine", the search function works well.

1. To Resolve the issue, Create an entry called Connector.ActiveDirectory.ForestSearch and set it to false in the Director Application Settings in IIS.
2. Reset the IIS.

Problem Cause

• By default Director performs a forest wide search of the logged in admin and Director machine’s domains. In some situations it might not be necessary to get forest wide results and a domain wide search results might be enough.