Unable to export reports in Excel format in Citrix Director 7.15
Article ID: CTX227547
Updated On:
Description
When trying to export report in Excel format in Director 7.15, we get the error "Unexpected error. Check your network connection or view Director Server event logs for further information"
There is no issue in exporting the reports in CSV or PDF Format.
Resolution
Either run a repair of the Director component or copy the file DocumentFormat.OpenXml.dll from a working Director 7.15.
Problem Cause
One of the dll DocumentFormat.OpenXml.dll missing in the location C:\inetpub\wwwroot\Director\Bin.
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