ISSUE:
WEM Agent is not able to connect and synchronize with the WEM Broker server(s)

ERRORS PRESENT:
The WEM Agent session & Debug logs show the following error:
Exception -> AgentLocalCacheSync.() : The communication object, System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because it is in the Faulted state. 
Checked the service account used by the broker service. 

Inside of the Event Viewer log named "Norskale Broker Service" on the WEM broker server, the following error is present:
" The EXECUTE permission was denied on the object GetVUEMADObject', database 'WorkspaceManager', schema 'dba', at exception, Boolean breakConnection"
 

Microsoft SQL Server 2008 R2 or later: Workspace Environment Management requires sysadmin access to a SQL Server instance to create its database, and read/write access to this database to use it.

Problem Cause