Persistence of RDP server on Netscaler LB not working as expected
Article ID: CTX225499
Updated On:
Description
When user disconnects/closes an existing RDP session and logs back again, he gets a new Back-End RDP server.
Environment
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Resolution
Change the persistence settings on the Back-End terminal server to IP based tokens.
The following setting on the terminal server should be disabled.
We only support 'msts' cookie i.e IP- Based tokens
The following setting on the terminal server should be disabled.
Problem Cause
Terminal server was setting 'msthash' cookie which suggests that it is using User-Based tokens.We only support 'msts' cookie i.e IP- Based tokens
Issue/Introduction
As per https://docs.citrix.com/en-us/netscaler/11/traffic-management/load-balancing/load-balancing-common-protocols/lb-rdp-servers.html NetScaler should maintain persistence connections with Back-end terminal servers without explicitly configuring any persistence method on V-Server.
Additional Information
http://www.jasonfilley.com/rdpcookies.html
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