VPP Required Apps Might Fail to Install on XenMobile Managed Devices

VPP Required Apps Might Fail to Install on XenMobile Managed Devices

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Article ID: CTX224567

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Description

When too many VPP apps are pushed as required apps, installation may fail. The logs will show the following error.
ErrorCode returned by Apple: {code=9632, reason='Too many recent calls to manage licenses with identical requests'}

Resolution

The issue will occur if too many VPP apps are pushed. XenMobile server tries to associate license for all required VPP apps within a short period. This suggests that Apple is throttling the requests.

To solve this issue, reduce the number of required VPP apps by adding them as optional apps.

Issue/Introduction

When too many VPP apps are pushed as required apps, installation may fail. The logs will show the following error. ErrorCode returned by Apple: {code=9632, reason='Too many recent calls to manage licenses with identical requests'}