Missing Performance Monitor Counters after Install VDA Agent on Windows 7 Chinese version
Article ID: CTX224230
Updated On:
Description
Windows Performance Monitor counters (and corresponding WMI classes) got removed as soon as VDA software was installed on Win 7 (Chinese language) machines.
VDA un-installation can recover the missing performance monitor counters (and WMI classes).
This issue could lead to historical VDA performance data missing in Citrix director.
Resolution
We can unload Citrix printing performance monitor counters as a workaround:
unlodctr /m:CpSvcCounterManifest.xml
The file CpSvcCounterManifest.xml is located under C:\Program Files\Citrix\ICAService\
A reboot is needed after loading/unloading the counters.
unlodctr /m:CpSvcCounterManifest.xml
The file CpSvcCounterManifest.xml is located under C:\Program Files\Citrix\ICAService\
A reboot is needed after loading/unloading the counters.
Problem Cause
The root cause to be missing localized strings for "Citrix Printing Load Balancer" counters in cpsvc.exe.
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