Receiver for Linux logon failed when connecting to PNAgent using Single FQDN

Receiver for Linux logon failed when connecting to PNAgent using Single FQDN

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Article ID: CTX223989

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Updated On:

Description

User unable to logon over Netscaler to open published applications.

Resolution

Modify the Storefront base URL to be different from NetScale Gateway FQDN.

Problem Cause

Linux Receiver not support single FQDN scenario, which means linux receiver unable to detect internal beacon to separate client location. So linux receiver will connect the single FQDN as the storefront base URL. However, this doesn't works because it is connecting NetScaler rather than Storefront.

Issue/Introduction

User unable to logon over Netscaler to open published applications.