Filename: MonitorSvcWX64_7_11_001.zip
For: For: XenApp 7.11 and XenDesktop 711 Citrix Monitor Service (64-bit). For operating system requirements, see System requirements on the Citrix Product Documentation site.
Replaces: All previous versions
Date: May, 2017
Languages supported: English (US), Japanese (JA), Simplified Chinese (SC)
Readme version: 1.00

Readme Revision History

Important Notes about This Release

Caution! This release may require you to edit the registry. Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

Important Disclaimer - Limited Release Hotfix

This limited release is available only upon request. Contact Citrix technical support to obtain the installer package. Testing of this release was targeted only at the affected functionality, and regression and stress testing were minimal. Therefore, this release might cause undesirable and unknown side effects. Introduce this release to a test environment for evaluation before deploying it to a production environment.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, CITRIX AND ITS SUPPLIERS MAKE AND YOU RECEIVE NO WARRANTIES OR CONDITIONS, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, AND CITRIX AND ITS SUPPLIERS SPECIFICALLY DISCLAIM WITH RESPECT TO THE HOTFIX ANY CONDITIONS OF QUALITY, AVAILABILITY, RELIABILITY, SECURITY, LACK OF VIRUSES, BUGS OR ERRORS, OR SUPPORT AND ANY IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF TITLE, QUIET ENJOYMENT, QUIET POSSESSION, MERCHANTABILITY, NONINFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER CITRIX, NOR ITS SUPPLIERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, MULTIPLE, PUNITIVE OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF DATA, LOSS OF INCOME, LOSS OF OPPORTUNITY, LOST PROFITS, COSTS OF RECOVERY OR ANY OTHER DAMAGES), HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, AND WHETHER OR NOT FOR BREACH OF CONTRACT, NEGLIGENCE OR OTHERWISE, AND WHETHER OR NOT CITRIX, ITS SUPPLIERS, OR LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Where to Find Documentation

This document describes the issue(s) resolved by this release and includes installation instructions. For additional product information, including supported operating systems and system requirements, see XenApp and XenDesktop 7.11 on the Citrix Product Documentation site.

New Fixes in This Release

1. With the Load Evaluator Index policy enabled, Citrix Director might show incorrect data when compared to Studio, for sessions such as Logon Duration, Current Number of Active Sessions, and others.

   [From MonitorSvcWX64_7_11_001][#LC6241]

Fixes from Replaced Hotfixes

No hotfixes were replaced by this release.

Installing This Release

Notes:

• This release is packaged as a .zip file containing the replacement MonitorSvcWX64_7_11_001.msi file. For more information about deploying msi files, see Microsoft article 884016 or visit the Microsoft Web site and search on keyword msiexec.
• Caution: Downgrades, also known as rollbacks, from this upgrade are not supported and might leave your systems in an unstable state. This upgrade does not patch the existing installation - it fully replaces it with a new installation. As a result, uninstalling this package removes the entire component from the computer. If the need arises to revert to an earlier version of the product, you must uninstall this package and then reinstall the earlier version of the product. Reverting to an earlier version of the product might result in the loss of settings you configure while this upgrade is installed.
• To install this package successfully, servers must not have registry modification restrictions in place.
• This hotfix might or might not prompt you to restart the server when the installation or uninstallation is complete. You must restart the server for the installation to complete.
• If the need arises to restore the original settings and functionality provided by this hotfix, you must uninstall the hotfix before reinstalling it according to the installation instructions below.

To install this hotfix:

1. Copy the file to a shared folder on the network.
2. Extract the compressed file and save the MonitorSvcWX64_7_11_001.msi file on the computer you want to update.
3. Run the .msi file.
4. Restart the computer.

To uninstall this hotfix:

1. From the Start menu, select Settings > Control Panel.
2. In Control Panel, double-click Programs and Features.
3. Highlight the hotfix you want to remove and click Uninstall.
4. Follow the directions on-screen.