Citrix Systems, Inc. announces a Notice of Status Change for Citrix Command Center software version 5.2. This announcement marks the beginning of the lifecycle management phase of Citrix Command Center 5.2 software releases.
The tables below explain the Citrix Command Center software version 5.2 life cycle management milestones as well as important information regarding dates and support options during this period. The dates and milestones provided are in accordance with the policies of the Citrix Command Center at the time of the product’s release and are in accordance with stated End of Life/End of Support policies for Citrix Systems, Inc.
Table 1. Release Milestones and Dates for version 5.2 of the Citrix Command Center Software
Milestone | Definition | Date |
Notice of Change (NSC) | The NSC date is the date on which Citrix announces the intent to initiate the lifecycle management process for a given hardware/software offering. | May 15, 2017 |
End of Maintenance (EOM) | The date on which technical Support will transition from full support (i.e. product fixes and/or minor enhancements) to limited support (i.e. phone assistance). | May 15, 2018 |
End of Life date (EOL) | The EOL milestone signals the point at which phone support is no longer available for a particular software release family. At this time, the software images will be removed from the corresponding download site(s) and will no longer be actively supported. Product information will be limited to the historical material available on MyCitrix.com or other online resources and is subject to removal at a future date. | May 15, 2019 |
The product numbers affected by this announcement and their replacements are listed in Table 2 (below). The software versions listed in the Product Replacement / Alternatives column represent the migration path for this discontinued software release family.
Table 2. Product part numbers affected by this announcement.
End-of-Sale Product Part # | Software versions Affected | Product Replacement / Alternatives |
Citrix Command Center | Citrix Command Center SOFTWARE VERSION 5.2 | NetScaler Management and Analytics System Software (Link to download NetScaler Management and Analytics System software: https://www.citrix.com/downloads/netscaler-mas/product-software/) |
Citrix recommends that existing customers take steps to upgrade to the latest version of the NetScaler Management and Analytics System Software so that they can take advantage of the advanced features and fixes available in this software. This will ensure best service coverage over the life of the product.