WEM Agent: "An error occurred while building your environment. Agent processing will now stop."
Article ID: CTX223618
Updated On:
Description
WEM Agent produces error saying - "An error occurred while building your environment. Agent processing will now stop."
Resolution
The following could be some reasons, in addition to others, for the above error:
4. Extra spaces after the data is a known issue in 4.0-4.2, only applies to the ADMX, and is fixed in 4.3. You can use the ADM or manually delete the extra spaces as a workaround until the fixed ADMX template is available.
- Check if Norskale Infrastructure service is started on the Broker.
- Check if Broker is listening on port 8286 & make sure you are able to telnet from Agent to broker on port 8286.
- Make sure that Norkale Infrastructure policy is configured & is getting applied to agent. This can be verified from below reg key on agent,
4. Extra spaces after the data is a known issue in 4.0-4.2, only applies to the ADMX, and is fixed in 4.3. You can use the ADM or manually delete the extra spaces as a workaround until the fixed ADMX template is available.
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